Shipping Policy

Thank you for visiting and shopping at www.empiremedicalcare.com. Following are the terms and conditions that constitute our Shipping Policy.

United States Domestic Shipping Policy:

Shipment processing time:

Shipping all over United States Free of Charge. All orders are processed on different lead times please see below the product showing the lead time business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method	Estimated delivery time	Shipment cost
DHL Standard	2- 4 business days	Free

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses 

www.empiremedicalcare.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties, and Taxes

All products will be delivered at your door, do not worry about duties and taxes.

 

Damages

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We ship outside the USA Aswell.

Refunds Policy

We are a family-run business and privately owned manufacturing medical company & your satisfaction is our priority. If you don't absolutely love our products, then we want to make it right. That is why we stand behind our 60 days return policy. (60 days start from the date order is dispatched NOT when ordered) to give you surety.

Simply send it back & we will refund your entire purchase price. We know shopping can be difficult, we are in the market to make it easier for you.

Thanks again for shopping with us.